Privacy Policy

CipherSend, Inc. (CipherSend) is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website, www.CipherSend.com (the "Site"). You can travel through most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete CipherSend Privacy Policy.

General Information
Information We Gather / Track
If You Opt to Receive Communications, How We Will Contact You
Site Functionality
Security of Your Information
Correcting/Updating Personal Information

GENERAL INFORMATION

CipherSend may periodically update this Privacy Policy. If so, CipherSend will post the updated Privacy Policy on this Site. CipherSend encourages you to review this Privacy Policy from time to time for any changes.

If users have questions or concerns regarding this statement, you should Contact Us. 

By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY CIPHERSEND AT THIS SITE.


INFORMATION WE GATHER / TRACK

You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice. 

Except as described below, CipherSend will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of CipherSend; (3) to enforce the CipherSend Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all of CipherSend's assets relating to the business in connection with which the information was collected. CipherSend collects personally identifiable information that can be divided into the following categories: 

CipherSend Product Registration Information

CipherSend asks you for certain personally identifiable information as part of the registration process (including but not limited to your name, email address, credit card information and phone number). Certain of this information is necessary in order to conclude the transaction and to be eligible to receive technical support. If you provide us with personally identifiable information and select the "Inform me about important updates and news" option on the purchase confirmation page, we use this information to send you communications, including informative emails/newsletters about CipherSend product upgrades, product updates and new products and services. CipherSend keeps personally identifiable information collected in the course of installation/registration of CipherSend's products confidential and does not sell, trade or exchange mailing lists with any organization. In the event you no longer wish to receive emails from CipherSend, you may choose to opt out of receiving further communications by complying with the procedures listed in the "Opt-Out" section of this Privacy Policy.

Credit Card Information

If you use a credit card to purchase products via this Site, your name as it appears on the credit card, the credit card number, expiration date and billing address will be encrypted as it passes over the Internet. CipherSend does not record or keep your credit card information for online credit-card transactions. That information is simply passed through to the credit card company for payment processing. CipherSend may access such information through the credit card company, but does not do so except to process refunds or adjustments and to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for CipherSend's compliance, in it's own discretion, with applicable law.

Technical Support

If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software, and the nature of the problem you are experiencing.

Surveys

CipherSend may periodically request information from users via surveys. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information. Information requested in the surveys is broad demographic information (such as zip code, age level) for aggregate use and does not identify the user. No cookies are used. Survey information is not sold, shared, or rented to any third party, and is used internally solely by CipherSend for purposes of improving the use and satisfaction of this Site.

Affiliates

When a user or a company signs up to be a marketing program affiliate, they do so through a third-party provider of affiliate marketing programs. Such third-party provider does share personally identifiable information about affiliates with CipherSend. This information is not sold, shared, or rented to any third party, and is used internally only to manage and maintain relationships with affiliates.


IF YOU OPT TO RECEIVE COMMUNICATIONS, HOW WE WILL CONTACT YOU

Email

With your permission, CipherSend may send you communications, including informative emails/newsletters about product upgrades, product updates and new products and services. These communications provide you with special offers that may be of interest to you. 

SITE FUNCTIONALITY

Cookies

Persistent "cookies" are small pieces of information that your browser stores on your computer on behalf of a Web site that you have visited. The Site does not use persistent cookies. In order to complete transactions on our site, we do use session cookies. These session cookies do not collect information about you, only about your browser session, and they are destroyed when you close your browser. No data is stored on your computer. 

Log Files

We do keep track of the domains from which you visit us on the World Wide Web, and log IP addresses for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results of our marketing efforts, to help diagnose problems with our servers and to administer the Site, and analyze users' movements. IP addresses are not linked to personally identifiable information.

Links

The Site contains links to other Web sites. Please note that when you click on one of these links, you are "clicking" to another Web site. We encourage you to read the privacy policies of these linked sites, as their privacy policies may differ from ours. This Privacy Policy applies solely to information collected by CipherSend on this Site.

SECURITY OF YOUR INFORMATION

All information gathered on the Site is stored and maintained in secure facilities. In addition, internal security provides that this information is coded with restricted access, and our servers are kept in a secure, locked environment that limits access to authorized personnel only. All CipherSend employees are briefed about the company's privacy and security policies on a regular basis. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.

If you have any questions about the security at our Site, you can Contact Us.

CORRECTING / UPDATING PERSONAL INFORMATION

You are free to update your information at any time directly through our Site. At your request, CipherSend will change your information. To change your information, or request that your information be changed, please use one of the following options:

Log in at M_member.php
Contact Us

By Postal Mail:
Attn: Privacy Contact
CipherSend, Inc.
PO Box 22474
Louisville, KY 40252

Opt-out

Users who no longer wish to continue receiving our communications may opt-out of receiving these communications in the following ways:

By replying to unsubscribe in the subject line in the email, 
By Contacting Us

By Postal Mail:

Attn: Unsubscribe
CipherSend, Inc.
PO Box 22474
Louisville, KY 40252